HTML & MJML

Receipt Email Template

Transform every purchase into a professional touchpoint with this Receipt Email Template, crafted specifically for e-commerce businesses and online retailers. This responsive email template features a clean, organized layout that clearly displays transaction details, itemized purchases, billing information, and customer support links in an easy-to-scan format. Perfect for confirming online orders, processing subscription payments, delivering digital product receipts, handling refund notifications, or sending membership renewal confirmations. Marketing teams, e-commerce managers, and startup founders will appreciate how this transactional email template streamlines customer communication while maintaining brand consistency. Build lasting customer trust and reduce support inquiries with clear, professional receipt emails that reinforce your brand's reliability.

Edit In EmailBuilder.ai

About the Receipt Email Template

E-commerce businesses and online retailers need more than a bare-bones confirmation — they need a receipt that builds trust at the moment it matters most. This Receipt Email Template delivers a clean, scannable layout designed to present transaction details, itemized orders, and billing summaries with professional clarity. It reduces post-purchase anxiety, cuts down on support tickets, and turns a routine transactional touchpoint into a quiet reinforcement of your brand's credibility.

When to use this template

Send immediately upon payment confirmation — within seconds of a completed transaction. Triggers include successful checkout, subscription renewal, digital product delivery, refund processing, or membership activation. Prompt delivery is critical here; customers expect receipt emails instantly and may question a purchase if confirmation is delayed beyond a few minutes.

A Shopify store confirming a multi-item apparel order with size and SKU details
A SaaS platform sending annual subscription renewal receipts to paying customers
A digital marketplace delivering a PDF receipt after an ebook or course purchase
An online retailer notifying a customer that their refund has been successfully processed
A membership site confirming monthly dues with next billing date clearly displayed
A B2B software vendor providing itemized receipts for team seat upgrades or add-ons

Subject line ideas

Your receipt from [Brand] — Order #[12345]
Payment confirmed. Here are your details.
Got it! Your order receipt is inside
Your [Brand] purchase on [Date] — saved for you

Best practices for e-commerce emails

Place the order total and confirmation number in the first visible block so customers find it without scrolling.
Use a clear itemized product table with thumbnail images, quantities, and individual line-item prices — not a single lump sum.
Include a dedicated support CTA button linked directly to your help desk or order lookup page, not a generic homepage.
Display billing address, payment method type, and last four card digits to help customers reconcile charges and prevent disputes.
Add a concise returns or refund policy snippet at the bottom to proactively answer the question customers ask most after purchase.

Template anatomy

How the Receipt Email Template template is laid out, top to bottom:

section (1 column) containing image.
section (1 column) containing text block, divider, spacer, table.
section (1 column) containing text block, spacer, divider.
section (2 columns) containing text block.
section (1 column) containing text block.
section (1 column) containing divider.
section (2 columns) containing text block.
section (1 column) containing divider.
section (2 columns) containing text block.
section (1 column) containing divider.
section (2 columns) containing text block.
section (1 column) containing divider.
section (1 column) containing table, divider, text block.
section (1 column) containing text block.

Components used

Built from the following MJML elements:

17 text blocks7 dividers2 spacers2 tables1 image

Color palette

Colors used across the Receipt Email Template template:

#f0f0eb

#ffffff

#7a7a7a

#1a1a1a

#ebebeb

#999999

#cfcfcf

#000000

Typography

Font stacks declared in the template:

system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif

MJML source code

A preview of the MJML markup for the Receipt Email Template template. Open it free in EmailBuilder.ai to get the complete source and start customizing.

<mjml>
  <mj-head>
    <mj-attributes>
      <mj-all font-family="system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif">
      </mj-all>
    </mj-attributes>
    <mj-title>
      Simple Receipt Email Template
    </mj-title>
    <mj-preview>
      Stay organized and enhance customer experience with our Receipt email template.
    </mj-preview>
  </mj-head>
  <mj-body background-color="#F0F0EB">
    <mj-section padding="0px" padding-top="40px">
      <mj-column>
        <mj-image src="[[branding.logoURL]]" width="150px" align="left">
        </mj-image>
      </mj-column>
    </mj-section>
    <mj-section padding="22px 0 32px 0 ">
      <mj-column background-color="#FFFFFF" border-radius="12px" padding="32px">
        <mj-text color="#7A7A7A" font-size="14px" font-weight="500" line-height="20px">
          Receipt from CompanyName
        </mj-text>
        <mj-text color="#1A1A1A" font-size="36px" font-weight="600" line-height="40px" padding-top="2px">
          $5.00
        </mj-text>
        <mj-text color="#7A7A7A" font-size="14px" font-weight="500" line-height="24px">
          Paid March 19, 2025
        </mj-text>
        <mj-divider border-color="#EBEBEB" padding="16px 0 12px">
        </mj-divider>
        <mj-text align="left" font-size="14px" line-height="16px">
          <a href="https://emailbuilder.ai" style="color: #7A7A7A; text-decoration: none; font-weight: 500;">
            ↓ Download invoice
          </a>
          &nbsp;&nbsp;&nbsp;
          <a href="https://emailbuilder.ai" style="color: #7A7A7A; text-decoration: none; font-weight: 500;">
            ↓ Download receipt
          </a>
        </mj-text>
        <mj-spacer height="32px">
        </mj-spacer>
        <mj-table font-size="15px">
          <tbody>
            <tr>
              <td style="color: #7A7A7A; ">
                Receipt number
              </td>
              <td style="text-align: right;">
                2295-4226
              </td>
            </tr>
            <tr>
              <td height="8">
              </td>
            </tr>
            <tr>
              <td style="color: #7A7A7A;">
                Invoice number
              </td>
              <td style="text-align: right;">
                2822E36E-0001
              </td>
            </tr>
            <tr>
              <td height="8">
              </td>
            </tr>
            <tr>
              <td style="color: #7A7A7A; ">
                Payment method
              </td>
              <td style="text-align: right; ">
                &nbsp;VISA - 2222
              </td>
            </tr>
          </tbody>
        </mj-table>
      </mj-column>
    </mj-section>
    <mj-section padding="0px">
      <mj-column background-color="#FFFFFF" border-radius="12px 12px 0px 0px" padding="32px">
        <mj-text color="#1A1A1A" font-size="16px" font-weight="500">
          Receipt #2295-4226
        </mj-text>
        <mj-spacer height="26px">
        </mj-spacer>
        <mj-divider border-color="#EBEBEB" padding="16px 0 20px">
        </mj-divider>
        <mj-text color="#999999" font-size="14px">
          Questions? Visit our support site at
          <a href="https://emailbuilder.ai/" style="color: #625AFA; font-weight: bold; text-decoration: none;">
            https://support.example.com/
          </a>
          .
        </mj-text>
      </mj-column>
    </mj-section>
    <mj-section padding="0" background-color="#FFFFFF" padding-left="30px" padding-right="30px">
      <mj-column>
        <mj-text align="left" font-size="15px">
          One-time credit purchase
        </mj-text>
      </mj-column>

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